Last updated: 6 November, 2025
Welcome to Bob’s Windshield Repair Service (“we,” “us,” “our,” or “Bob’s”).
These Terms & Conditions (“Terms”) govern your use of our website at https://www.bobschips.com
(the “Site”) and any services, scheduling tools, communications, or transactions you engage in through the Site (collectively, the “Services”).
By accessing or using the Site or our Services, you agree to be bound by these Terms.
If you do not agree, please do not use our Site or Services.
1. Services Provided
Bob’s Windshield Repair Service offers mobile windshield chip and crack repair services within our defined service area in and around Colorado Springs, Colorado.
All repairs are performed by trained technicians using industry-approved materials and methods.
We reserve the right to refuse service if:
The damage is unsafe or not repairable,
The customer is located outside our service area, or
Conditions (such as weather or access) prevent a proper repair.
2. Scheduling and Appointments
Appointments can be booked online through the Site or by phone.
When scheduling, you agree to provide accurate contact and vehicle information. Appointment times are subject to availability and weather conditions.
Rescheduling: You may reschedule at least 12 hours before your appointment without penalty.
Cancellations: We request at least 12 hours’ notice for cancellations.
No-shows: Missed appointments without notice may be subject to a service fee.
If weather or other factors prevent service, we will contact you promptly to reschedule.
3. Pricing and Payments
Current pricing is displayed on the Site and may change without notice.
Payment is due upon completion of service unless billed through an insurance claim.
Accepted payment methods include credit/debit cards, cash, and insurance billing (if applicable).
If your insurance provider fails to pay, you are responsible for the unpaid balance.
We reserve the right to correct pricing errors on the Site or in invoices.
4. Insurance Claims
Bob’s Windshield Repair Service works with most insurance companies.
When you request an insurance repair, you authorize us to provide necessary claim information to your insurer.
Insurance coverage typically applies only to repairs under six inches; longer cracks may not be covered.
You are responsible for any charges not covered by your insurer.
5. Repair Limitations and Warranty
Our repairs are intended to restore windshield strength and prevent spreading — not to make damage invisible.
Results vary depending on the size, type, and location of damage.
If a repair fails (spreads from the repaired area), we will re-repair it at no cost or refund the original repair charge, at our discretion.
Warranty Coverage:
Valid for as long as you own the vehicle.
Not transferable to new owners.
Does not cover new or unrelated damage.
This warranty represents the entire extent of our obligation — no other express or implied warranties are made.
6. User Responsibilities
You agree not to:
Use the Site or Services for unlawful or fraudulent purposes;
Attempt to interfere with Site operation or security;
Submit false, misleading, or incomplete information;
Copy or distribute Site content without permission.
Violation of these Terms may result in suspension or termination of access to our Site or Services.
7. Intellectual Property
All content on the Site, including text, images, graphics, logos, videos, and code, is the property of Bob’s Windshield Repair Service and is protected by U.S. copyright and trademark laws.
You may not reproduce, modify, or redistribute any content without prior written consent.
8. Third-Party Links and Tools
Our Site may contain links to third-party websites or services (e.g., payment processors, scheduling tools).
We are not responsible for the content, security, or privacy practices of those sites.
Use of any third-party tool or service is at your own risk and subject to their respective terms and policies.
9. Limitation of Liability
To the fullest extent permitted by law:
Bob’s Windshield Repair Service is not liable for any indirect, incidental, or consequential damages arising from use of the Site or Services.
Our total liability for any claim related to a repair or service shall not exceed the amount paid for that specific service.
Some jurisdictions do not allow limitations on certain damages, so these limits may not apply to you.
10. Indemnification
You agree to indemnify, defend, and hold harmless Bob’s Windshield Repair Service, its owners, employees, and affiliates from any claims, damages, or expenses (including legal fees) arising from your use of the Site or Services or violation of these Terms.
11. Disclaimer
The Site and Services are provided “as is” and “as available,” without any warranties, express or implied.
We do not guarantee that the Site will be error-free, secure, or uninterrupted.
12. Changes to Terms
We may update or revise these Terms at any time by posting the updated version on this page.
The “Last updated” date will indicate when revisions were made.
Continued use of the Site or Services after changes are posted constitutes your acceptance of the revised Terms.
13. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.
Any disputes shall be resolved in the courts of El Paso County, Colorado.
14. Contact Information
If you have any questions or concerns regarding these Terms or our Services, please contact us:
Bob's Windshield Repair Service
3472 Research Pkwy, Suite 104 PMB 414
Colorado Springs, CO 80920-1066
Phone: 719-591-1666
Email: Use our Contact Form